CRMData Limited Act! Software Specialists 01483 427484
CRMData LimitedAct! Software Specialists01483 427484

What is CRM?

CRM applications were initially developed to support the sales and customer support functions, although any touchpoint with a current, past, or potential customer, including marketing and field service, is relevant data for a CRM system. It is used in both business-to-business and business-to-consumer markets. 

How do you know if your business needs a CRM solution?

Unfortunately, an indication that a business is ready for CRM usually comes in the form of something negative.
For example, your top-performing sales person leaves the company and takes all the contact information with him, leaving you in the dark.

Or: -

while your customer service team is trying to help out an unhappy customer, your sales representative tries to upsell him, which makes him so mad that he doesn’t want to do business with you anymore.

If this sounds like you and you would like to:-

  • Manage customer relationships
  • Effectively target sales
  • Track marketing activity performance
  • Organise diary and tasks
  • Get a complete view of customers
  • Improve team performance.

and would like to try a CRM system that helps you to:

  • Keep all contact information in one place
  • Quickly find any relationship detail
  • Communicate with clients consistently
  • Prioritise activities - manage your day
  • Manage leads through your sales cycle
  • Send personalised email messages

then we can help. Please do not hesitate to contact us.

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